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HOW INSURANCE
AT NEURODIVERSE
COUNSELING WORKS
Learn More
YOU’VE GOT ENOUGH STRESS,
OUR JOB IS TO TAKE SOME AWAY 
We’ve taken the guesswork out of insurance filing + billing.

With super billing, we help you understand your Out-of-Network Insurance Benefits. You pay for therapy, you receive a receipt (also known as a “superbill”) from your therapist then submit your claim through Reimbursify. You’ll still get reimbursed, now just without as many headaches. 

We use two unique portals to save you time and energy.

navy-blue-Simple-Practice-Logo-e1643724936674.png

Simple Practice conveniently allows you to complete and update general paperwork and payment processing information.

 

Reimbursify seamlessly streamlines super billing, tracking claims, and keeping your insurance information up-to-date.

5 STEPS TO MAKE THE PROCESS EASY

Complete your paperwork on

Simple Practice

Learn how super

billing works with

out-of-network

benefits

Look up and confirm your out-of-network benefits

File your claims with Reimbursify

1. COMPLETE YOUR PAPERWORK ON SIMPLE PRACTICE (REQUIRED)
Before you begin therapy, you’ll receive an email from Simple Practice. The subject of the email will be “Client Portal” and will be sent from your therapist @simplepractice.com. Your client portal will have all of the intake paperwork that needs to be completed before your first session.

If you’re having trouble accessing Simple Practice, please reach out to admin@neurodiversecounselingllc.com for assistance.  

2. LEARN HOW SUPER BILLING WORKS WITH OUT-OF-NETWORK BENEFITS

To get acquainted with the process, watch this short video.

3. LOOK UP AND CONFIRM YOUR OUT-OF-NETWORK BENEFITS

Going to therapy means making an important investment in your emotional health. Therapy rates vary based on the therapist and session length. Cost should never get in the way of therapy, and many of our therapists offer reduced rates on a sliding scale.

Unsure if you’re eligible for insurance reimbursement? Dealing with insurance companies can be a confusing and frustrating experience. You can use the Insurance Benefits Lookup Tool to check your out-of-network benefits. This tool will give you an initial estimate of what you may expect to pay and be reimbursed for therapy.

Please confirm the estimated reimbursement amount with your insurance company as they will have the most up-to-date information.

Questions to ask your insurance representative:

  • “Does my plan include out-of-network benefits for mental health care? Specifically, for outpatient psychotherapy?”

  • “Do I have a deductible for out-of-network mental health services? If yes, what is the remaining amount I will have to pay before my health plan starts to reimburse me for fees that I pay out-of-pocket?”

  • “What is the maximum amount my plan will reimburse for mental health service code 90834 with a Psychotherapist?” If the rep does not provide a clear answer, ask: “What is the maximum allowed amount for mental health service code 90834 with a psychotherapist, and what percentage of the maximum allowed amount will my plan pay?” (This percentage of the maximum allowed amount is the amount you would receive as reimbursement.)

4. SUBMIT YOUR CLAIMS WITH REIMBURSIFY SO THAT YOU CAN GET REIMBURSED BY YOUR INSURANCE 

Once you’ve confirmed your out-of-network benefits, you can start submitting your claims with Reimbursify. You will then be able to log into your Reimbursify Client Portal to submit and track your claims. 

Depending on what you’ve set up with your insurance company, you may receive your reimbursement by ACH deposit or check. This usually takes between 2-4 weeks. This will occur until your plan rolls over and your deductible resets. Depending on your plan, this usually happens in January or July, or when you start a new policy.

RATES

Our rates differ depending on the services provided and the therapist you are working with. When available, reduced rates are offered to those who are serious about engaging in the therapy process and are dedicated to doing the self-work involved. Please discuss rates with your therapist during your initial consultation appointment.​

STILL HAVE QUESTIONS?

Check out our FAQ for more helpful information.

If you have a question that you don’t see covered,

don’t hesitate to reach out.

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