How Billing
At Neurodiverse Counseling Works
All of our therapists are Out-of-Network. This means that we’re not in-network or credentialed with any insurance companies.
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If your plan includes out-of-network benefits, you’ll pay for each session at the time of service and then submit a claim to your insurance company for reimbursement. Your insurer will review the claim, determine the eligible amount based on your plan’s out-of-network coverage, and issue reimbursement directly to you once you’ve met your deductible.​
3 STEPS TO MAKE THE PROCESS EASY
1. CONFIRM YOUR OUT-OF-NETWORK BENEFITS
Therapy is an important investment in your health and well-being. Therapy rates vary based on the therapist you work with and the length of your sessions. We believe that cost should never get in the way of therapy, and many of our therapists offer reduced rates on a sliding scale.
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Unsure if you’re eligible for insurance reimbursement? You can use the Insurance Benefits Lookup Tool to check your out-of-network benefits. This tool will give you an initial estimate of your costs and your insurance's reimbursement rates for therapy.
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​Please confirm the estimated reimbursement amount with your insurance company as they will have the most up-to-date information.
2. COMPLETE YOUR PAPERWORK ON SIMPLE PRACTICE (REQUIRED)
Before you begin therapy, you’ll receive an email from Simple Practice. The subject of the email will be “Client Portal” and will be sent from your therapist’s email @simplepractice.com. Your client portal will have all of the intake paperwork that needs to be completed before your first session.
​If you’re having trouble accessing Simple Practice, please reach out to info@neurodiversecounselingllc.com for assistance.
3. SUBMIT YOUR CLAIMS WITH REIMBURSIFY SO THAT YOU CAN GET REIMBURSED BY YOUR INSURANCE
Once you’ve confirmed your out-of-network benefits, you can begin submitting your claims with Reimbursify. After you’ve created a Reimbursify account, you will be able to log into your Reimbursify Client Portal to submit and track your claims.
​Depending on your insurance company, you may receive your reimbursement by ACH deposit or check. This usually takes between 2-4 weeks. This will occur until your plan rolls over and your deductible resets. Depending on your plan, this usually happens in January or July, or when you start a new policy.