HOW BILLING
AT NEURODIVERSE
COUNSELING WORKS
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We’ve taken the guesswork out of insurance filing + billing.
When you pay for therapy, you receive a receipt (also known as a “superbill”) from your therapist. Our practice provides complimentary access to Reimbursify to help you submit and track health insurance reimbursement claims.
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We use two unique portals to save you time and energy.
Simple Practice conveniently allows you to complete and update general paperwork and payment processing information.
Reimbursify seamlessly streamlines super billing, tracking claims, and keeping your insurance information up-to-date.
1. LOOK UP AND CONFIRM YOUR OUT-OF-NETWORK BENEFITS
Therapy is an important investment in your health. Therapy rates vary based on the therapist and session length. We believe that cost should never get in the way of therapy, and many of our therapists offer reduced rates on a sliding scale.
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Unsure if you’re eligible for insurance reimbursement? You can use the Insurance Benefits Lookup Tool to check your out-of-network benefits. This tool will give you an initial estimate of your costs and reimbursement rates for therapy.
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Please confirm the estimated reimbursement amount with your insurance company as they will have the most up-to-date information.
2. COMPLETE YOUR PAPERWORK ON SIMPLE PRACTICE (REQUIRED)
Before you begin therapy, you’ll receive an email from Simple Practice. The subject of the email will be “Client Portal” and will be sent from your therapist's email @simplepractice.com. Your client portal will have all of the intake paperwork that needs to be completed before your first session.
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If you’re having trouble accessing Simple Practice, please reach out to admin@neurodiversecounselingllc.com for assistance.
3. SUBMIT YOUR CLAIMS WITH REIMBURSIFY SO THAT YOU CAN GET REIMBURSED BY YOUR INSURANCE
Once you’ve confirmed your out-of-network benefits, you can begin submitting your claims with Reimbursify. You will then be able to log into your Reimbursify Client Portal to submit and track your claims.
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Depending on your insurance company, you may receive your reimbursement by ACH deposit or check. This usually takes between 2-4 weeks. This will occur until your plan rolls over and your deductible resets. Depending on your plan, this usually happens in January or July, or when you start a new policy.
QUESTIONS?
Check out our FAQ for more helpful information.
If you have a question that you don’t see covered,
don’t hesitate to reach out.